Enterprise SaaS System Support Service

US$1,176.00 / month

Out of stock


12 Months contract with no sourcing code

Our Saas system support service include the following:

  1. One Time System Design and Website Layout Design (Supported by WordPress, Woocommerce & all related plugins)
    • Include server cost (Supported by Kinsta, with Google Cloud foundation)
      • Function Study and deployment (supported by WordPress / Woocommerce plugins)
        • With regular plugins update
      • POS System – 1 Warehouse, 1 shop, 1POS for each location
      • 20 GB harddisk
      • 16 php workers
      • Free CDN
      • Free SSL certificates
      • Regular Database cleanup and optimize
      • PHP 8.0 support
      • Daily backup
      • Staging area
      • 29 Server location for selection
        1. Changhua County, Taiwan (asia-east1)
        2. Hong Kong (asia-east2)
        3. Tokyo, Japan (asia-northeast1)
        4. Osaka, Japan (asia-northeast2)
        5. Seoul, South Korea (asia-northeast3)
        6. Mumbai, India (asia-south1)
        7. Delhi, India (asia-south2)
        8. Jurong West, Singapore (asia-southeast1)
        9. Jakarta, Indonesia (asia-southeast2)
        10. Sydney, Australia (australia-southeast1)
        11. Melbourne, Australia (australia-southeast2)
        12. Warsaw, Poland (europe-central2)
        13. Hamina, Finland (europe-north1)
        14. St. Ghislain, Belgium (europe-west1)
        15. London, United Kingdom (europe-west2)
        16. Frankfurt, Germany (europe-west3)
        17. Eemshaven, Netherlands (europe-west4)
        18. Zurich, Switzerland (europe-west6)
        19. Montréal, Canada (northamerica-northeast1)
        20. Toronto, Canada (northamerica-northeast2)
        21. São Paulo, Brazil (southamerica-east1)
        22. Santiago, Chile (southamerica-west1)
        23. Council Bluffs, Iowa, USA (us-central1)
        24. Moncks Corner, South Carolina, USA (us-east1)
        25. Ashburn, Virginia, USA (us-east4)
        26. The Dalles, Oregon, USA (us-west1)
        27. Los Angeles, California, USA (us-west2)
        28. Salt Lake City, Utah, USA (us-west3)
        29. Las Vegas, Nevada, USA (us-west4)
  2. One time migration from old system to new system
  3. First prioity on New Function Request or Development
  4. Support on Computer Device Checking
    • Onsite by 5 working days notice
    • Online by 2 working days notice
  5. Monthly maintenance support
    • Onsite by 5 working days notice
    • Online by 2 working days notice
  6. Monthly maintenance support
    • General Real Person 1 to 1 Support
    • Office hour (Mondy to Friday 10:00 a.m – 7:00 p.m) – Reply within 1 hour
    • Non office hour – Reply within 12 hours
    • Promotion Rule Setup Investigation and Support (at least 5 working days notice)
    • Any New Page Setup Investigation and Support (at least 5 working days notice)
    • Function teaching and guideline through online by request
    • Meeting consultation x 1

****Remarks: the cost does not include any third party system cost.


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