12 Months contract with no sourcing code
Our Saas system support service include the following:
- One Time System Design and Website Layout Design (Supported by WordPress, Woocommerce & all related plugins)
- Include server cost (Supported by Kinsta, with Google Cloud foundation)
- Function Study and deployment (supported by WordPress / Woocommerce plugins)
- With regular plugins update
- POS System – 1 Warehouse, 1 shop, 1POS for each location
- 20 GB harddisk
- 16 php workers
- Free CDN
- Free SSL certificates
- Regular Database cleanup and optimize
- PHP 8.0 support
- Daily backup
- Staging area
- 29 Server location for selection
- Changhua County, Taiwan (asia-east1)
- Hong Kong (asia-east2)
- Tokyo, Japan (asia-northeast1)
- Osaka, Japan (asia-northeast2)
- Seoul, South Korea (asia-northeast3)
- Mumbai, India (asia-south1)
- Delhi, India (asia-south2)
- Jurong West, Singapore (asia-southeast1)
- Jakarta, Indonesia (asia-southeast2)
- Sydney, Australia (australia-southeast1)
- Melbourne, Australia (australia-southeast2)
- Warsaw, Poland (europe-central2)
- Hamina, Finland (europe-north1)
- St. Ghislain, Belgium (europe-west1)
- London, United Kingdom (europe-west2)
- Frankfurt, Germany (europe-west3)
- Eemshaven, Netherlands (europe-west4)
- Zurich, Switzerland (europe-west6)
- Montréal, Canada (northamerica-northeast1)
- Toronto, Canada (northamerica-northeast2)
- São Paulo, Brazil (southamerica-east1)
- Santiago, Chile (southamerica-west1)
- Council Bluffs, Iowa, USA (us-central1)
- Moncks Corner, South Carolina, USA (us-east1)
- Ashburn, Virginia, USA (us-east4)
- The Dalles, Oregon, USA (us-west1)
- Los Angeles, California, USA (us-west2)
- Salt Lake City, Utah, USA (us-west3)
- Las Vegas, Nevada, USA (us-west4)
- Function Study and deployment (supported by WordPress / Woocommerce plugins)
- Include server cost (Supported by Kinsta, with Google Cloud foundation)
- One time migration from old system to new system
- First prioity on New Function Request or Development
- Support on Computer Device Checking
- Onsite by 5 working days notice
- Online by 2 working days notice
- Monthly maintenance support
- Onsite by 5 working days notice
- Online by 2 working days notice
- Monthly maintenance support
- General Real Person 1 to 1 Support
- Office hour (Mondy to Friday 10:00 a.m – 7:00 p.m) – Reply within 1 hour
- Non office hour – Reply within 12 hours
- Promotion Rule Setup Investigation and Support (at least 5 working days notice)
- Any New Page Setup Investigation and Support (at least 5 working days notice)
- Function teaching and guideline through online by request
- Meeting consultation x 1
****Remarks: the cost does not include any third party system cost.
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